Deactivate Tidal subscription from smartphones and tablets
Disable Tidal it is a procedure that can be performed at any time and takes a few minutes. The easiest way to deactivate the automatic renewal of the subscription is to act through the Tidal application for Android and iOS devices.
to disable Tidal from your smartphone or tablet, start the service application by pressing its icon (four white rhombuses on a black background) and, if you have not already done so, log in to your account by pressing the button Log in and entering your credentials in the fields Username e Password.
Now, press on the voice My music present in the menu below and tap on the icon of rotella d'ingranaggio located at the top right to access the Settings of the app. Pigia, therefore, on yours photo (or icon oflittle man if you have not customized your account) and, in the new screen displayed, tap on the item Subscription.
You will automatically be directed to the subscription management page on the Tidal website: if requested, enter your login details in the fields Username / email e Password e fai tap sul pulsating Login, then select the item Subscription, presses on the voice Cancel my subscription and press pulsating Yes, terminate my subscription to disable the automatic renewal of your subscription.
If pressing on the item Subscription displayed in the Settings nothing happens in the Tidal application, you have to access the service through the browser on your device. Then start the browser you usually use to surf the Internet (eg. Chrome your android or Safari on iOS) and connected to the Tidal website, then tap the button ≡ present in alto a destra and selects the voice Manage accounts give the menu to compare.
Now, enter your login details in the fields Username / email e Password e pulsing sul pulsating Login, then tap on the item Subscription e seleziona l'opzione Cancel my subscription present below. To disable the automatic renewal of your subscription, press the button Yes, terminate my subscription And that's it.
If, on the other hand, you have subscribed to a subscription on iPhone / iPad via iTunes, take your device, tap on the icon of rotella d'ingranaggio per accesre alle Settings of iOS and presses on yours name, then select the option iTunes and App Store, tap on yours Apple ID and presses on the voice View Apple ID.
Finally, hit on the option Subscriptions, do tap su Tidal present in the section of active subscriptions and presses on the voice Cancel trial period if you still have the free or voice trial active Cancel subscription to disable the automatic renewal of your subscription.
In case of second thoughts, you can reactivate the subscription to Tidal at any time: after starting the app of the well-known streaming service and logging into your account, tap on the item My music and presses the icon of rotella d'ingranaggio, then presses on yours photo at the top and tap on the option Subscription. On the newly opened page, select the option Subscription e pulsing sul pulsating Reactivate relating to the subscription of your interest.
On iPhone / iPad in case of subscription activation through iTunes, go to Settings of iOS, presses on yours name, select the item iTunes and App Store and tap yours Apple ID, then select the items View Apple ID e Subscriptions, fai tap sull'opzione Tidal and presses on the subscription present under the item options to reactivate automatic renewal.
Deactivate Tidal subscription from computer
It was preferred deactivate your Tidal subscription from your computer, you must know that you can do it both through the browser, by accessing the web version of the service, or through the official Tidal client installed on your computer. The procedure is almost identical to that described above for smartphones and tablets.
To deactivate your Tidal subscription from your computer, connect to the service website and click the button Log in present at the top right, then enter your login details in the fields Username e Password e pulsing sul pulsating Log in but I will access your account.
Now, click on the entry Settings present in the sidebar on the left, press the button Account e clicca sull'opzione Update your subscription present under the heading Manage subscription. On the newly opened page, click on the entry Subscription to view the next renewal date and select the item Cancel my subscription, dopodiché pigia sul pulsnte Yes, terminate my subscription to deactivate Tidal.
If, on the other hand, you have installed the Tidal client on your computer, start it, click on thelittle man in alto a sinistra and selects the voice Update your subscription. Automatically, the browser you usually use for Internet browsing will start and the page for managing your Tidal subscription will be opened. Then click on the item Subscription, select the voice Cancel my subscription e pulsing sul pulsating Yes, terminate my subscription to disable the automatic renewal of your Tidal subscription.
You should know that by deactivating the renewal of your subscription, you will still be able to use Tidal until the expiration date indicated on the page Subscription.
Deactivate Tidal account
If after deactivating the subscription you also want deactivate your Tidal account, you must know that, at the time of writing this guide, it is not possible to do so. In fact, by deactivating the renewal of the subscription, your account will remain active and, in case of second thoughts, you can reactivate the service at any time. However, by deactivating notifications from your smartphone and tablet and unsubscribing from the service newsletter, you can make your account inactive.
Then take your smartphone or tablet and start the Tidal application, then tap on the item My music present in the menu below, press the icon of rotella d'ingranaggio and tap on yours photo (or the icon oflittle man if you haven't customized your account). Now, tap on the item Notification options present nella sezione Account, remove all the check marks under the items Email e Push e pulsing sul pulsating Save to deactivate notifications and the newsletter.
If you prefer to act as a computer, connect to the Tidal website and log in to your account, then click on the item Settings present in the sidebar on the left, select the option Account and click on your voice Notification options. Then remove the check marks next to the options Concerts and Exclusive Offers, Music Recommendations, Editorial e Shows, Podcasts BTS and Documentaries and click sul pulsating Save per salvare I modified it.
In case of problems
If you encounter any problems deactivating Tidal, you can write an email to [email protected] describing the problem encountered.
Alternatively, linked to Tidal's support page, click the button Send request present at the bottom of the page and fill out the contact form. Then enter your email address in the field Email address and specify your username in the field Your Login to Tidal, then select the options cityno e Italy using the drop-down menus under the items Language e Country e seleziona l'opzione Issue – Cancel/Refund request via the drop-down menu under the heading Support category.
Please describe in detail the issue encountered in the field Description, specify on which device you encountered the problem using the drop-down menu under the item Which device are you using?, add any attachments and put the check mark next to the item I'm not a robot. Press the button Send to send your request.
How to disable Tidal
