Preliminary operation
Before going into the details of this guide and find out how to activate the Premium card, it is necessary to perform some operations for the activation to be successful. In fact, in order to activate the pay TV card, it must first be inserted in the decoder, in the enabled TV, in the CAM or in the Smart CAM of Mediaset Premium.
First, grab your Premium card and write down the code of 12 code shown at the bottom on the back of the card and useful for activation, then insert the card in the decoder, in the enabled TV or in the CAM. In this regard, if you have a Samsung TV, my guide on how to insert the CAM into the Samsung TV might be useful.
If, on the other hand, you have the Mediaset Premium Smart CAM, insert the card inside making sure that the electronic chip is facing in the same direction as the Premium Smart CAM written on the CAM label. Now, insert the Premium Smart CAM in the appropriate slot of your TV, wait for the white LED of the CAM to turn on and the game is done. To proceed with the activation of the card, tune in to one of the Premium channels included in your offer.
Premium card activation
THEactivation of the Premium card, both by subscription and rechargeable, it is a procedure that takes only a few minutes of time. It can be done independently via the Mediaset Premium website or application, via a simple SMS or by calling the customer service number: let's see together how.
Through the Mediaset Premium website
use the Premium site is the first solution you can consider to activate your Premium card in complete autonomy. Then connect to the main page of the pay TV website and click on the item Customer area present at the top right.
Adesso, select the option Self present in the main menu and, in the new open page, click on the box related to Activate card. Then enter the data in the fields Card Number ed Email, type the control code in the field Confirm check code and click sul pulsating Confirmation. On the next screen, enter your phone number in the field Main telephone number and, if you wish, type an alternate number in the field Secondary telephone number.
Scroll down the page until you find the section Consent to the processing of data personal, and put the check mark next to the item I have read and agree, to allow the processing of your personal data for all the purposes indicated in the information, or next to the option I have read and do not agree, to deny all consents. Alternatively, click on the entry click here to express your consent for each of the purposes indicated in the legislation.
To finish activating the card, click on the button Confirmation: the message Dear Customer, the card has been successfully activated and viewing rights have been sent to you will confirm activation.
If, on the other hand, you want to activate a rechargeable card and you have the recharge, connected to the Mediaset Premium website, click on the item Customer area, select the option Self and click on the box Activate charging. On the newly opened page, enter your login details in the fields Username e Password e pulsing sul pulsating Login to log into your account, otherwise click on the entry Subscribe and follow the registration procedure to create one.
Then type the card number and click sul pulsating Continue, inseerisci i tuoi dati nei campi Your name, Last name, Email, Birthday, Phone Number etc., choose whether or not to receive promotional communications from Premium by placing the check mark next to the item I have read and agree or next to the item I have read and do not agree and accept the conditions of use of the service by ticking the box I declare that I have read the General Conditions for the supply of the service. Finally, enter the control code in the appropriate field and click on the button Confirmation to create your account on Mediaset Premium.
Now, click on the entry Self and select the option Activate charging. On the new page that opens, make sure that your card number is correct and enter the required data in the fields Enter the secret code of the recharge e Confirm check codeDopodiché by clicking on the button Confirmation And that's it.
Tramite app My Premium
If you don't have a computer available or you prefer to activate the Premium card using your smartphone or tablet, you can rely on My Premium: the pay TV application available for Android and iOS devices, which allows you to activate the Premium card in a few taps.
After downloading My Premium from your device's store, start the app by tapping its icon on the home screen (the My Premium lettering on an orange background) e pigia sul pulsating Accept to accept the terms of use and on the button Log in to access the service. Now, click on the icon of freccia rivolta verse destra present accanto alla voce Log in to the customer area, enter your login details in the fields Username e Password e fai tap sul pulsating Log in to connect to your account.
To activate your Premium card, press the option Quick, then click on the item Activations e fai tap sull'opzione Activate card. On the next screen, check that the card number is listed next to the entry Card Number is correct and presses the button Confirmation. the message Dear [name], the card has been activated will confirm the activation. Then press the button Close to complete the activation.
The procedure for activating a rechargeable card is almost similar to activating a subscription card. After launching the My Premium app and logging into your account, tap on the options Quick e Activations, then tap on the item Activate charging, enter the card details in the fields Card Number e Secret code (the 16-digit code on the back of the refill) and tap the button Confirmation.
Via telephone
If you don't have an internet connection, you can activate the Premium card by telephone. The number to call is 02.37.045.045, active every day from 10.00 to 22.00. The cost of the call varies according to the tariff plan provided by your telephone operator.
Then take the phone, dial the number indicated above and start the call. After the welcome message, press the key 2 to independently activate the card, a pass or a Premium top-up, then if you had already associated your phone number to the Premium card (for example on the Mediaset Premium website) press the button 1 to confirm the card number indicated by the registered item, otherwise press the key 2 to enter the code of a new card and press the key 1 to confirm.
Now, if you want to associate the telephone number from which you are calling to the Premium card, press the button 1 otherwise on the key 2 and follow the guided procedure to complete the activation of the card. If after completing the activation, the signal is still encrypted or the message appears Card not active, repeat the procedure and press the suggested key combination to solve the problem.
By SMS
Among the solutions you can consider to activate your Premium card there is also the sending of a SMS. This is certainly the most practical and immediate procedure that allows you to request the activation of the pay TV card in a few seconds.
To request the activation of your Premium card, then take your phone, access the messages and press the button to compose a new SMS, then enter the number in the sender field 340.433.63.63 and in the field dedicated to entering the text type to. [issue number].
For example, if your membership number is 123456789012 (the number is visible on the back of the card), type to. 123456789012 and send the SMS to the number indicated above. Within a few seconds you will receive a reply SMS with the message Compliments! The card [card number] has been successfully activated and the intended viewing rights have been sent. Good vision! to indicate taking charge of your request. Activation will take place in a few minutes.
In case of problems
Once the card activation procedure has been completed, you will have to wait about 15 minutes to receive the viewing rights and access the contents of your subscription. If the waiting times are longer, if you keep showing the message on the TV Encrypted signal or if you are experiencing other issues, you can try to solve the problem yourself.
Then connect to the Mediaset Premium website, click on the items Quick e Encrypted signal, then select the option clicking here to access the section Reactivate viewing rights. Then enter the data in the fields Card Number e Control code e pulsing sul pulsating Reactivate. If you still have problems, click on the entries Quick e Premium solves, the Premium online service that allows you to find the solution to the most common problems.
Alternatively, you can get in touch with Mediaset Premium customer support by choosing the channel you prefer among phone assistance, chat and My Premium app. To learn more, you can read my guide on how to contact Mediaset Premium.
How to activate Premium card
